Still havent recieved my Specialization code.

So I think my specialization code might of been sent to another email. I was on the phone with microsoft awhile ago, and they wanted to update my email. So I told them my email, which has the word “three” in it. Just a few days ago, I checked the email that they put in, and they type the number “3” instead of “three”. Can someone please help me?? I really dont want to lose my specialization code from something I didnt even do. P.S I live in Canada so I should’ve got one.