Still can't access the Campaign

Why did I spend $60 on a game I can’t play? It worked for a few weeks, now, every time I go to play the campaign, it takes me to the purchase screen. I have quit the game, restarted the xbox, and re-installed the game three times. Nothing works, and there’s still no reply to my ticket. Absolute garbage.

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When going to the menu, go to the setting screen and go to system settings, it shows the button on the bottom of yojr screen and try to see if you got it dowbloaded from there

Why i always buy disc