Stats/Achievements Not Saving After Games

I know this has been brought before, but I thought I’d share my experience and give some extra details to see if that helps pinpoint what’s going on because I am yet to see someone else with what I’ve done so far.

I tried the trick I saw somewhere else on this forum about deleting the hosts file located in windows\system32\drivers\etc folder.

What happens now, is that when I exit the game after a match, it updates my stats but it gives me equal amount of deaths as I have kills which is weird.

(I have played much more than the 6 matches it’s saying I have played also).

Here is me sitting at 115 kills, 115 deaths. I don’t think I have played one game where I have more deaths than kills, not even equal amount. I consider myself to be an above average FPS player, and I’ve only played SWAT so far (minus 1 slayer game), and that’s always been my best playlist.

Here is the match: https://i.gyazo.com/f6252826fe2ea8f9b248bb90f365d9ba.png
Here is my stats after the game: https://i.gyazo.com/90d5dcb1a213d0d814ebbb4098fe85e9.png

As you can see, 115 kills, 115 deaths.

Now here is the game directly after that one.
Match stats: https://i.gyazo.com/e8499b773e4d58c9311f6cda6d52aca5.png
Career stats: https://i.gyazo.com/e036d8a3b5e41f0b597799f79c98bc09.png

It added the 22 kills, so I am up to 137 kills, but it also added 22 deaths even though I only had 8 that match.

As you see, it’s giving me the exact same amount of deaths as kills which I find is weird. The only thing I can think of is that my stats are backlogged (like I said, I have games that were never recorded until I deleted the hosts file), so maybe once the backlog of deaths catches up the what’s been recorded it will add the regular amount of deaths.

Just giving as much info as possible to hopefully get this fixed.

To give more info:

  • I formatted my PC to see if there was something I changed that might be messing with it, it did nothing.
  • I disabled all types of security, including firewalls (on my PC and my router), uninstall any anti-virus including disabling windows defender, it did nothing.
  • Put my IP in a DMZ in-case something on my router was blocking access to the DNS hosts listed on the support page, it did nothing.

I have no idea what else to try at this point to fix the problem. I submitted a ticket and the only response so far is a link to the support page https://support.halowaypoint.com/hc/en-us/articles/360037573011-Achievements-Progress-Issues

Nothing on there helped for me.

I am in the exact same boat. Using the Microsoft Store version of the game

Have tried all recommended steps from the Support site and also multiple Windows re-installations and game re-installations and still no stats or achievements. I submitted the ticket two days ago and got a route response about trying the basic steps

Yeah, I am trying to explain to support that I am unlocking achievements and getting stats, it’s just broken.

I don’t understand how no matter what I do it’s giving me equal amount of kills & deaths after each game. They are trying to give me solutions that aren’t relevant to my situation, something is bugged on their end.

Had 343_farn respond on reddit.

He didn’t have a solution to offer, but hopefully it actually gets looked into.