Spiral AR skin Glitched?

Hey guys, I just finished silver pack today bit for some reason I cant get the spiral AR skin out of it? Is this a glitch?
Edit: also, the tracker round SMG and DMR load outs won’t unlock either :frowning:

Go to the support threads

the smg and dmr didn’t unlock for me ether so I gave up and got the dmr in a gold pack but yet to get the smg