Ok i just opened a silver req and then my game crashed and i got nothing and all my points went away too.
If your points were taken away it means that the game did give you the pack, it skipped the opening animation, so it is harder to tell what you got, but you should have two new uncommon to rare permanents.
Ok. I guess I don’t see them then. Thanks.
the best way to open packs when playing is on this site