Settings Menu causes crash on Xbox One

I already submitted a support ticket but I wondered if anyone else has experienced the same issue.

I usually play on PC these days, but did purchase an XBox One and MCC a few years before the PC version’s release. A friend told me recently that he had never played Halo and wanted to try it out, so I suggested that he come over and play co-op on my Xbox and we could play through the series.

This was just after the Season 8 update, so I allowed the game to update before he arrived. My friend came over and tried to configure his controller settings. The game froze. I restarted it and tried again. Same result. I tried to configure my own settings. Game crash.

It seems that attempting to change tabs in the settings menu or open the key/button binds crashes the game. Other menus in the options menu, such as season, player ID or customisation, cause a temporary freeze of a few seconds, then return to normal function.

I did not use my XBox One frequently before this, so I cannot say for certain, but I do not remember this problem existing with previous seasons or builds. The menus did not lag or freeze and I managed to configure my controller settings without issue before.

Has anyone else experienced this? I could try redownloading the collection if that might resolve the issue, but it is a bit of a pain. I would like to confirm whether this is an issue only for my machine or a widespread problem before I take that step.

I have this on Xbox One. It’s working fine for me. Tried with one and with two controllers attached. Don’t have any of the issues you describe with either controller. All works fine. I have the disc version and the game is on the latest version.

I see. I have the downloadable version that came with the console. Perhaps the problem doesn’t occur on the disc version? Anyway, thank you for the information.