Server Info for Lag/DC

My ISP has offered to see if they can improve connection speed and latency to data centres hosting Halo Wars 2. What information can I give them to help improve my connection?

Have been unfortunate enough to experience frequent lag in excess of 10 seconds, which is a long time if one actually sits and waits ten seconds before they respond to a ping, then another ten seconds 10 seconds before they send their units or set off a leader power where units were theoretically up to 20 seconds beforehand. There is lag which everyone experiences, but I’m talking about lag beyond that which my teammates experience, and DCs which occur more often than they used to.

Last time I checked I was linked to an Azure server based in the West US, you can see for yourself where your packets are sent.

If you don’t mind me asking, which port did you filter to identify the dedicated/match server?
Extracted a whole heap of connections while in a match, most are used for Halo Stats and Xbox Live rather than match hosting. Will let you know if it is indeed azure. Your suggestion is my inclination too, but it’d be nice to receive confirmation from the powers that be.

It happens but I lag out during my champ games and I never lag out in social slayer. Why is that?