Season showing as offline xbox mcc

On the options and career page the area where you go to spend season points is dimmed and says offline. I’ve tried the profile sign out and back in, restarted game and xbox, nothing seems to fix it. Is anyone else experiencing this?

Edit: Make sure yall submit a ticket to halo support, so they can get as much info too fix it

<mark>Mod edit: 9/22/2021</mark>
https://twitter.com/HaloSupport/status/1440482133718409217

> Some players have reported seeing the Season page in Halo: The Master Chief Collection as “Offline” or “Season 0” on Xbox consoles. A fix for this issue will be included in the next major update with Season 8. Thank you to everyone who submitted tickets on this issue.

<mark>Season 8 is due to launch October 13th</mark>

Same here.

Same here too. I tried reboot and sign out without any luck.

Having this same issue 5:50 am EST, multiplayer works but can’t access the season points tile.

> 2535471817105277;1:
> On the options and career page the area where you go to spend season points is dimmed and says offline. I’ve tried the profile sign out and back in, restarted game and xbox, nothing seems to fix it. Is anyone else experiencing this?

If everyone else is experiencing, they most likely will release the season 8 update today. That’s my only guess.

> 2535436557871072;5:
> > 2535471817105277;1:
> > On the options and career page the area where you go to spend season points is dimmed and says offline. I’ve tried the profile sign out and back in, restarted game and xbox, nothing seems to fix it. Is anyone else experiencing this?
>
> If everyone else is experiencing, they most likely will release the season 8 update today. That’s my only guess.

Not likely the season 8 update because the preflight for it is still going on right now my best guess is they are having problems on there end

Yeah same here started yesterday night idk why

> 2533274847202617;6:
> > 2535436557871072;5:
> > > 2535471817105277;1:
> > > On the options and career page the area where you go to spend season points is dimmed and says offline. I’ve tried the profile sign out and back in, restarted game and xbox, nothing seems to fix it. Is anyone else experiencing this?
> >
> > If everyone else is experiencing, they most likely will release the season 8 update today. That’s my only guess.
>
> Not likely the season 8 update because the preflight for it is still going on right now my best guess is they are having problems on there end

Yeah I jus realized that too lol.

Same here. Does anyone know what’s going on yet?

I’m also unable to spend season points. I’ve checked the halo twitter and there’s no mention of this issue so I’m not sure if they’re aware yet.

If you haven’t already, please file a support ticket about this until it has been confirmed as a known issue

> 2533274813317074;11:
> If you haven’t already, please file a support ticket about this until it has been confirmed as a known issue

Just did, hopefully it gets fixed soon

Yup literally made a post about this too. Glad I’m not the only one, hope they fix it soon.

i had this problem as well, not sure if it’s fixed yet.

> 2533274813317074;11:
> If you haven’t already, please file a support ticket about this until it has been confirmed as a known issue

How do you do that

<blockquote class=“box-quote” data-username=“stckrboy” data-postid=“11”>
<p>If you haven’t already, please file a support ticket about this until it has been confirmed as a known issue</p>
</blockquote>
<p>How do you do that</p>

> 2533274950731211;15:
> > 2533274813317074;11:
> > If you haven’t already, please file a support ticket about this until it has been confirmed as a known issue
>
> How do you do that

If you click on the sidebar you’ll see a button that says support. Click on that, on the website go to one of the articles that say “July update notes” or like “known issues” something like that then scroll to the bottom and there should be a thing that says submit a ticket. Click that, and follow the steps given.

> 2535439810518703;7:
> Yeah same here started yesterday night idk why

If you haven’t yet, make sure to submit a ticket to the halo support site

I have the same problem too but I need to know if people who are having this problem can be able to earn season points while the season show offline?

> 2535415930381433;19:
> I have the same problem too but I need to know if people who are having this problem can be able to earn season points while the season show offline?

I think I’ve earned a few so 50/50, not totally sure. Make sure you fill out a ticket for it on the halo support site