The same bug just happened to me as well on PC. I was prompted to login again, clicked ‘Let’s Go’ in the modal, and the game went wonky - map in select menu wouldn’t load, couldn’t pick up ammo in game. I tried to restart the app and load back in, camera went crazy in hover view and now I can’t load in at all. I was about 40% through and was enjoying the campaign but I’m not starting over and risking the save becoming corrupted again. What a bummer.
open a ticket, everybody has too, I did and the reach back to me to ask for more details.
maybe they do something somewhen
i thought cloud saves had backups this is terrible i submitted a ticket a while back and im still waiting on a resolution i have about 20 hours or more of gameplay in and this happened. im so glad i never bought the game but now im debating if i should keep my gamer pass or not. i havent played any games due to this.
Been wating a month for a bugfix, and it not even listed as a known issue yet 
…so I ended up making a refund request 
this is still happening… lost approx 18 or so hours randomly as well. No pop ups or such
well due to no update on this issue I cancelled my game pass and moved over to playing MP on Steam. BTB has also been broken and unplayable for a significant amount of players for over a month now so considering they still haven’t fixed that with any urgency, this campaign save bug issues is probably far down on their list and not getting addressed anytime soon.
Has new update fixed this? Have not been able to play recently.
Nope. And who knows if it ever will.
I played through a number of checkpoints, kinda got bored and put it down. I picked it back up only to have the game count down from 3 and then nothing. I wrote up a ticket, but haven’t heard anything from support.
In reading though the posts here, seems like I probably won’t pick it up again!
well the good news is the new update did at least finally fix BTB after 6-8 weeks of it not working so there might be hope for this issue to be fixed sometime in the next few months lol
Support lumbered in to ask if I’d finished the first mission, so they’re not reading any of this. This was the third GamePass game in a row that’s been ruined by some cloud nonsense. I’m done with it.
I just found a bottle of rum and play the entire game without any issues. Arr
I’ve been in the same boat past couple of weeks. Xbox gamepass and can’t continue my game.
Is there really still no resolution to this? This is absolutely ridiculous!
GamePass/XBox cloud saves are just flakey in general. This was the third GamePass game in a row that ate a save of mine well into a campaign.
My bet is 343 has a ticket sitting with the paint-eaters at MS responsible for save infrastructure. It will be addressed with all the urgency your typical IT Guy can muster.
Switch to Steam.
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Nah, I’ve decided to leave my favourite game franchise for a while. Too many issues/ missing features.
I’ll have another look at Halo later on if anything has changed and decide whether it’s worth wasting my time.
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Just an update from for everyone,
" The development team released an update for Halo Infinite. While Halo Support cannot recover game saves or generate new ones, improvements were made for your issue so it should not be happening again for future saves ."
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Just an update from for everyone,
" The development team released an update for Halo Infinite. While Halo Support cannot recover game saves or generate new ones, improvements were made for your issue so it should not be happening again for future saves ."
Which is comical because it still happens.
The issue originally stemmed from plugging in an Xbox controller to your PC, which would glitch your game, thus resulting in corrupting your save file, and STILL TO THIS DAY plugging in a controller glitches your game.
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It just happened to me. I’m not starting the game again. What a joke
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I completed the campain a few months ago and loved it. Wanted to revisit the game to do side quests and so on just to discover this bug. Cannot describe how dissappointed I am right now.
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Can confirm that this is still happening.
Just today got the error “damaged media” …
Win11 Gamepass ~60% complete