Rp loss glitch

Having issues with games ending and not receiving any req points and also losing bonuses that I applied for an uncounted game. Happens much too often and am getting very frustrated on not receiving winnings and still taking losses

On occasion, players may not see their Post-Game-Carnage-Report. If this occurs, you need not worry as your XP and RP earnings are still being tracked and logged for your account. To see your progress, please perform a hard reset on your Xbox One. After the hard reset, this issue should be resolved, and all of your earnings should correctly be applied to your account.

Additionally, if you’d like to verify from a computer or mobile device, you can verify that the XP and RP should be correctly reflected in your HaloWaypoint.com Service Record.