reqs wont load/profile reset

yesterday, the reqs wouldnt load, so i decided to wait until today to see if it was just a temporary glitch, but today they still wouldnt load, so i signed out and back in to see if that fixed it, but then when i went into the game, my profile was reset, like i had just started the game, but my campaign progress was the same, and reqs still arent loading. please help

Try doing a hard reset of your console, that generally fixes issues like these. Hold in the power button until the console switches off, unplug your power brick for a minute and then switch everything back on again

> 2533274813317074;2:
> Try doing a hard reset of your console, that generally fixes issues like these. Hold in the power button until the console switches off, unplug your power brick for a minute and then switch everything back on again

Thank you! :slight_smile: