reqs that i get with points don’t open and i lose both points and req pack: total gold reqs packs lost are up to 3 and counting
same happened to me…
and me 
There is a glitch that causes this. If your points are gone, and the packs are not there, do a hard reset on your xbox, and restart the game. The reqs were added to your inventory. You can also check your req inventory here on WP.
thanks man