Okay so I just bought a gold req pack and it has yet to actually show up… like, I have 0 packs to open rn and I’m confused af… it took the 10k req points though 
If it took your req points then you were awarded the pack. A glitch occurred which caused the game to not show the pack opening, but the items will have been added to your inventory. I know it’s annoying to not see what you unlocked, but the good news is that your req points weren’t wasted.
Don’t worry, you won’t have lost any items. What happens here is that the opening animation for the packs gets skipped over but the items do still get deposited in your REQ inventory. You need to hard reset your console to see the updated inventory in-game, alternatively you check for new items here on Waypoint: https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/requisitions/categories/customization?ownedOnly=False
Ah, what a relief! Thanks for helping guys ^.^