REQ store ate my money...

So I regularly buy req packs… get over it. I like to have a mountain of reqs. Normally the day of a content release I buy a varying sized bundle of gold packs, only this time I did not receive any gold packs. Fifteen minutes later (and trying to purchase a singular one to test) I have not received any of the packs. I did however promptly receive my billing confirmation from Microsoft. Please resolve this issue.

The same thing happen for me just a few minutes ago I usually buy a few bundles after a new update comes out and I haven’t received them

I’m having the same issue!

Same here! Just purchased 10x gold + 3 free for $39.95 AUD.

Packs not recieved. Would like my packs or a refund!

Same problem here bought the 19.99 gold pack bundle. I opened one (I don’t think I had a pack but I suppose i might have) but the rest was missing. Made the purchase at about 3 pm. Eastern time.

same here I spent money on 9 gold packs and now there I am short 20 us dollars can I get those packs back or will I get refund

im getting the same issue!! bravo said on twitter to try here on waypoint but the req packs dont show up here either!

Same problem here: bought 13 golden REQ packs, none received… :’(

Hey folks, try hard resetting your consoles and see if the items show up, or check your unopened packs here on Waypoint to see if they appear there
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/requisitions/unopened-packs

> 2533274813317074;9:
> Hey folks, try hard resetting your consoles and see if the items show up, or check your unopened packs here on Waypoint to see if they appear there
> https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/requisitions/unopened-packs

Both didn’t work out. Both options displays the text: “You have no unopened packs.”

Thanks alot I will give it a shot and see how it goes