REQ points not being received.

Today I went through and played roughly 6 Warzone matches. I am the type of person who plays nonstop for a bit then will check my REQ points and open a ton of packs. Unfortunately after these games I came to find zero difference in my REQ points from before I started. I know that the game told me I got them but when I went to the open packs and buy packs section, my REQ point count never changed. I did some trouble shooting already with Microsoft support and they referred me here. Can I have some assistance on this issue?