Req Points lost and new points not saved.

Games Halo 5: Guardians
1

Hi, reaching out to 343 support team. After Memories of Reach update I lost the req points I had saved. Also when I play matches, the req points I received are not saved it just states the amount I earned but on the req screen it just shows a zero balance. Even the 100 req points from the arena win registered for a minute, but as soon as I finished the next match, they too were gone.

Side note, absolutely love the game and the update. Medal system rocks! Seeing those little icons post-game…oh the nostalgia! Thank you for any and all help!

2

It’s a known issue, currently being tracked in this topic at the moment. Bravo has responded that the team are aware.
You can still see all your REQ points here on Waypoint :slight_smile:

3

I lost my req points to and can’t get anymore

4

Thanks stckrboy

5

Just finished a game of warzone, went to purchase a silver pack, received an error message, req points gone and zero items received? Nice.