Req points gone!!!!!

My req points all disappeared after the Xbox one was turned off and turned back on. Halp!!

Hey RAIDED4glory.

Have you tried doing a hard reset? I know you said you turned your console off and on but if you have it set to go to low power mode, turning it off and on won’t fix some issues.

Try holding the power button on your Xbox One for 5 seconds until the light turns off, wait about 10 seconds and then turn your Xbox back on. Once its loaded up fully, try opening Halo 5: Guardians and let me know if your REQ points are showing up again.

Xbox Live is having some issues at the moment so that may attribute to your problem. Once everything has cleared up, your points will return :slight_smile: