Req pack missing

I have just bought a gold req pack and when i was openning it my game crashed and i didnt get anything, now i dont have my req points or reward.

You should have earned your rewards. They are somewhere in your collection.

Don’t worry OP, you won’t have lost any items. What happens here is that the opening animation for the packs gets skipped over but the items do still get deposited in your REQ inventory. You need to hard reset your console to see the updated inventory in-game, alternatively you check for new items here on Waypoint: https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/requisitions/categories/customization?ownedOnly=False

Thanks stckrboy and deadpool

I recently purchased a gold req pack and opened it and contained a legendary item and while looking threw the contents my internet crashed and when I booted the game back up my pack was gone and my items where not found in my inventory