Req pack issue

Hello I recently bought 2 of the Req packs which cost 80,000 req points. I sold all of my reqs to have enough points to get 2. The second pack I bought gave me two weapon skins that I already have and that also shouldn’t even be a part of this 80,000 point req pack. My request is for a refund of either the req points or one of these req packs. Thank you for your help.