Req crash

gold req pack and inside it was copperhead helmet. Not sure if normal or fangs. Which I was really excited about because it’s my most wanted one. Then the game crashed and I reloaded it. Helmet Gone along with the req points and all the other stuff in it. I think back breaker assassination was too. Please can I have my stuff back. Don’t even care about the weapons and vehicles ect. Mainly the helmet. Also, 343 really need a proper contact method.