Req bundle

i bought halo 5 limited edition and entered the code for the warzone req bundle before halo 5 downloaded and now it won’t show up the troubleshooting said to give it some time and 2 weeks later here I am with no warzone req bundle I talked to 2 customer service employees and neither fixed my problem

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> i bought halo 5 limited edition and entered the code for the warzone req bundle before halo 5 downloaded and now it won’t show up the troubleshooting said to give it some time and 2 weeks later here I am with no warzone req bundle I talked to 2 customer service employees and neither fixed my problem

it has been one month since i purchased mine and i have yet to see one pack from it… mind you it says its downloaded and installed sigh