Repost, still not getting req bundle

I purchased a warzone req bundle in December and havent gotten all of my req packs in the bundle (Only 4 packs), I’ve contacted Xbox support twice about this.

EDIT: 3 times now
It’s been 3 days and nothing happened to my other post, I’m very disappointed that 343 doesn’t have a simple chat support or support number.

Sorry about your issue Viper I totally feel your pain this issue affected a lot of people I did eventually get the issue worked out through Xbox support I got so fed up with the issue not being handled properly so I threatened to give PlayStation a try which I would have hated doing. But you have to do what ever you need to to not get ripped off by company’s that you support hope you get it worked out
Martell4life

According to our records, Viper KY has received and opened all 14 Premium Packs from their Warzone REQ Bundle. These packs were opened at the following date and time:
12/28/2015 3:41:15 PM PST
12/28/2015 3:41:39 PM PST
1/5/2016 1:25:14 PM PST
1/5/2016 1:24:57 PM PST
1/11/2016 12:52:10 AM PST
1/11/2016 12:52:19 AM PST
1/18/2016 1:25:13 AM PST
1/18/2016 1:25:22 AM PST
1/25/2016 12:25:44 AM PST
1/25/2016 12:25:54 AM PST
2/1/2016 12:28:04 AM PST
2/1/2016 12:27:55 AM PST
2/7/2016 11:54:20 PM PST
2/8/2016 12:19:07 AM PST