REC SYSTEM CURRENTLY DOWN

rec system went down about 10 mins ago. not able to see current recpoints nor store is accessible - notice that I was in a arena game that failed and the rec systems was gone

This has been going on for a month at least now and still has not been resolved! I did post on the forum before but had no response!

Whenever I try to access the Req System from the main menu in any way, for example by pressing ‘y’ to go straight to the req system I get the error ''REQ SERVICE UNAVAILABLE, An eroor occurred when contacting the requisition service, Please try again later’’ I can still play games but with ahuge disadvantage as it will not let me access the req system in game so pointless playing which means I spent money on a useless game and I have been playing halo since the very beginning and am hugely disappointed by this.
I should be going straight to see any req packs I have unlocked or can purchase etc but I j****ust constantly getting the above error message no matter how I access the req system

It is definitely an in game issue as I have contacted Microsoft multiple times and have tried anything and everything to get this resolved but they have now told me to contact the developer directly which is not easy to do at all. I also expect some form of compensation for the REQ packs I would have received if I was able to play the game!