Reach Spartan no Longer Appears

Alright, so a while back my Waypoint armor with my Reach stats changed to an all-default steel(?) Spartan. It’s been like this for over half of a year. The first time I saw it, I chalked it up to server issues as it occurred a little after Waypoint made the transition to its current theme. Now that I’ve checked it again with Reach now being backwards compatible, I decided to check if the issue was fixed by checking my Reach stats. It’s been many months since the first time, and my armor is still the same. I will mention that I changed gamertags a little while back, but this wasn’t an issue the first times I checked my armor. So, is it stuck like that forever, or is there any way at all to fix this? It’s not something major, but it’s a bit of an annoyance when I want to send a pic of my armor to friends without booting up my Xbox.

The issue can be seen here: https://www.halowaypoint.com/en-us/games/halo-reach/xbox-360/service-records/players/videomixed

Reach Spartan images no longer update on Waypoint i’m afraid, they haven’t for quite some time now