I have only won 11 out of my last 40 games since finally breaking back into Diamond 1. This is a 27.5% win rate. Over these last 40 games, my net CSR loss is 19. This obviously makes me very happy with the system. It recognizes that I’m at the rank I’m supposed to be, or below it, so it is minimizing my losses. Of these 29 losses, there were 9 instances where I lost zero CSR (this even includes a few DNFs). I could, in theory, get back to a net positive with 2 wins. Look at my HaloDataHive profile (JMertz22) to see just how crazy this looks.
Most people only see the inverse of this, and are rightly upset. If I won 72.5% over a 40 game sample, I’d be quite upset if I only gained 19 CSR. The worst part is that this could be wiped with 2 losses, leaving you net negative over a stretch where you won 69% (nice) of your games. This is what most are experiencing, and is the cause of most of the frustration with the system. We need to find a way to eliminate this frustration.
I’ve seen @Darwi suggest that they get rid of the CSR “number” and just show what Tier and Division you are in. While this would clear up the game-by-game frustration of trying to understand your gains/losses, I do like being able to see just how close I am to ranking up or down. I don’t want that to go away. What I’d like to suggest instead, is for the system to stop limiting your CSR gains on wins and CSR losses from defeats. I recognize that this would make my current streak very frustrating as I’d likely be back to at least Plat 2 or 3, but I also recognize that once I get back into winning form, I can jump back up. The inverse to this is, of course, that you would get rewarded during your winning streaks (as you should!) and then naturally come back down as you play tougher opponents and lose a few.
Naturally, this means your CSR could drift even more wildly from your MMR. Perhaps matchmaking could average your CSR and MMR, and match your games based on the midpoint between the two. This would mean that if you’re on a losing streak like I am now, you would gradually play weaker and weaker opponents until you can string together some wins and bring your CSR back up. If you lose these games, your MMR drops as a result. Inversely, if you get on a heater, you will gradually play better and better opponents until you begin to lose and bring your CSR back down. If you keep winning these tougher games, your MMR goes up. Not drastically different from what we have now, but can help alleviate the frustrations players currently have with the system. I feel like a sign of a big problem is that players who are winning are frustrated with a system that keeps them down, while players who are losing such as myself, are happy with the system that holds them up. The winners should be happy and the losers should be frustrated, this is backwards.