In SWAT, I was Onyx, barely in at around 1550 or so. I started to notice my rank would sometimes not improve if I won. This continued for awhile but is now every game. I am sitting in Diamond 4, but I do not gain rank progress for wins. I have won 3 games in a row and my rank bar has stayed in the exact same place. However if I lose, I lose a considerable amount of rank. This is very annoying… any fixes???
This is not broken nor glitched. It is a result of your CSR being higher than your MMR. In this case, you will earn 1 CSR point per win but lose 15 per loss.
First option is you can keep winning forever. Second option is you can never lose another game again. Failing those two options, once your CSR is down to a certain point (where the system believes your skill to be at currently), you’ll start gaining the normal amount of CSR for a win again.
Have a read through the matchmaking feedback topic that’s pinned at the top of the matchmaking forums OP, everything is explained there in more details by Dr. Menke and other community members