Question on xbox one elite controller

Hey guys not really a halo question, but I figured most people with this controller have it for h5 at this point… so my right analog stick is really firm and doesn’t move up or down when I remove a stick but my left one is lose… anybody else have this problem, should I write into Microsoft ? I mean I paid 150 for the thing :confused:

Is it the same for all of the stick tops, or just the one you want to use?

The 2 sticks should have identical movement. If they’re different, that’s a defect, and you should return/exchange it.