Purchased 34+13 REQ Bundle, missing REQ Packs.

Games Halo 5: Guardians
1

I just purchased the $99.99 REQ Bundle advertised as 34 Gold REQ Packs + 13 Bonus REQ packs. However I noticed that I was missing a large amount of those REQ packs. Cycling through them in-game, although it was a bit hard to tell, but it was way less than the 47 it was suppose to be. I don’t even know if it was the full 34, although it could be. I went back to count all of the permanent unlocks I recently unlocked, which should be 94 permanent unlocks (two per pack, 47 x 2 = 94) and I only found approximately 60~ or so (Granted some I wasn’t even sure if I had them prior to this unlocking spree, so it could even be less).

Talked to Xbox Live support before making this post, and they actually advised me to come to this forum and post. Thank you Xbox Live support, and hopefully this can be resolved fast. :slight_smile:

2

<mark>Do not bump threads.</mark>

Not sure if I was suppose to include more information, so hopefully someone will let me know!

3

<mark>Do not bump threads.</mark>

Still nothing? :c

4

<mark>Do not bump threads.</mark>

Been awhile…kind of upset now. >.<

5

<mark>Do not bump threads.</mark>

Contacted Xbox Live support a second time, still said I had to wait for 343. Would really like this issue to be resolved, I don’t want to have to request a refund or anything. :confused:

6

According to our records, you received all 47 Gold REQ Packs on 12/29/2015 at 4:02:38 PM PST.

7

dendog2010 just purchased the 7 req pack and recieved nothing