Purchase error on gold req pack, lost req points

Games Halo 5: Guardians
1

Just tried to buy another gold req pack (not my first) and I got an error saying something like my purchase could not be completed at this time. My REQ points are gone but I didn’t receive a pack. Played a bunch of matches to get 10k and now I’m completely out of vehicles so this really screwed me over. Has anyone else had this problem?

Tried restarting my game, waited 15 minutes, still no req points or req pack. Just bought a bronze pack with what I had left over and that worked fine.

2

The game is obviously going to have a few bugs in it for the first few weeks.

Its unfortunate that happened, (at least you didn’t use real money)

Your best bet is to email 343 the circumstances and see what they can do

3

This still happens quite often, but usually a few hours later they usually appear.