progress/rank has all been reset

I am level 35 or 36. When I exited a match I went to the lobby to try and search for another game. It would not let me join any matches so I restarted my game. When I got back into the start menu all my progression was gone and my rank was reset to level 1. Please reset all my progression and rank because I had a lot of commendation progress as well as the fact that I was 35/36!!! I’m super upset. And all my req points are gone :(( Please help me get it back :frowning:

gamertag: ThatsNotGlueBro

same i was 35 and i left and everything reset for me

Same and they don’t even give a -Yoink-. We’ll probably get a pathetic excuse of a free REQ pack but our ranks are gone. 343 is nothing but garbage.

Thanks for the report! We’re aware of this and investigating.

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Please use this thread if you have any further reports: https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/my-multiplayer-progress-has-been-reset/9e8d9526-84e8-40d3-b699-f4bd5857f320/posts

We apologize for the inconvenience.