Profile Sync Error

Good evening, I been dealing with a few issues with Halo 5: Guardians.
The first issue is the profile sync error for emblems. I was dealing with this issue for the past four days. Ever since the first profile sync error that happened last week my customization menu is a darker shade of blue than the standard blue, my emblems are completely loaded but when I go to change the colors it doesn’t give me an option to change them instead it’s just a very dark screen with nothing on it. This problem is still continuing to this day.

Try a hard reset, if that does not work. Try clearing your saved game data locally on the xbox. Do not clear it on the cloud or you will lose everything. There are numerous articles on the web with step by step instructions.

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> Try a hard reset, if that does not work. Try clearing your saved game data locally on the xbox. Do not clear it on the cloud or you will lose everything. There are numerous articles on the web with step by step instructions.

This should work, I’ve done it for other games e.g. fallout 4.