Profile Data Wiped From Halo Reach

Recently my friend and I attempted to play Halo: Reach. He has an offline account on my xbox, it is not an XBL guest account, it’s an offline account that he created, and had ranked up to Warrant Officer on that profile, and had unlocked all the usual features and rewards that come with that rank. Upon attempting to play again this evening however, we discovered that the data on his account at been reset, back down to Recruit and all of his unlockables had been relocked, with no apparent explanation. Is there anyway at all this issue can be resolved?

It might be worth noting that earlier today we updated and attempted to access Halo Waypoint, only for it to crash multiple times, while the two of us were signed in. Upon looking at Halo Waypoint in storage, we discovered that there was 2MB of corrupted data along with Waypoint itself. I deleted the corrupted data and deleted and redownloaded Waypoint but it continues to crash, is this related in any way? In any event, it has certainly diminished our experience of a game that we have put many, many hours in to over the years.

Hey OP. Your friend has hit on to a measure that Bungie added into their game to prevent boosting accounts offline and taking them online. Sucks if you’ve not been playing on XBL all this time, but there’s no way round it I’m afraid. If you go offline again I believe all your stuff will still be there. More info available here on Bungie’s old FAQ for Reach: http://halo.bungie.net/news/content.aspx?type=topnews&link=Reach_FAQ#_3

> Going Online for the First Time
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> If you initially earn offline Credits and then take your profile online, there will be a onetime check to see how many Credits you’ve acquired. If that amount is over 26,250, you will need to forfeit some Credits. This check is in place to ensure a level playing field and to eliminate foul play.
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> If you choose not to authenticate, you can still play online, but you will subsequently appear as a default Spartan with a default emblem and colors. If you want to change your mind, simply reboot your console and upon your next foray into online matchmaking, you’ll be prompted again.
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> If you have purchased shiny new Armory items, the authentication process may reclaim armor pieces in order to bring the Credits balance into a positive state. The end result is Armor + Credits = 26,250. No more, no less.
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> If you have less than 26,250 lifetime Credits earned when you go online for the first time, you won’t have to worry about any of this complicated math.
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> Note: Authenticating Credits does not provide any personal information to Bungie. It’s only used to track Credits per gamertag.
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> Once you authenticate your Credits with our online servers, you will not see the Credit loss dialog ever again (unless you decide to create a new profile). If you go back to playing offline, the game will simply cap you at 1,000 Credits per day until you reconnect to LIVE. If you are playing while connected to LIVE, there is no cap and you can earn Credits to your heart’s content.

Hi there, thank you for your quick response. We attempted playing offline but the problem still persists. I think I should clarify that my friends account is not an XBL account, it has never been signed in to Xbox live or even had it enabled. At most we have played the campaign while my account was connected to XBL, his account never has been. Is there anything else we could try?

I don’t believe there is anything that can be done I’m afraid. As I mentioned the system was designed to prevent boosting. Even if you friend did have an XBL account, he was still going to be reset as soon as he took that account online. The only thing he can do now is start the grind again - firefight and griffball are quick ways to earn credits along with challenges