Problems with Belgian launch and Languages

Games Halo: The Master Chief Collection
1

Hi,

First wanted to say i’m a huge halo fan so whats coming is in the best interest for the Belgian community and Xbox and Halo.

Here are my problems.

  1. Halo mcc was launched the 11th of November (Today). In Belgium this is a holiday so it launches on the 12th. However the xbox website and online store also said in the description that the game would launch in Belgium digitally on the 11th of November. So I gave up at about 5 am in the morning that I wasn’t going to play.I suspect this might be due to issues with the online store at the moment? At least for Belgium as others don’t seem to have these issues. These issues are still ongoing at the moment. So could be that I’m still not able to play in a few hours while shops start selling tomorrow (and they are about 33% cheaper). But these things happen so this issueI can understand. But the others issues are issues since day one in November 2013

  2. In Belgium we have 3 languages. Dutch(!!!) , German and French. Since launch less and less games are in Dutch. I don’t understand French or German (like a lot of us in Belgium). So imagine how much fun it is to have every achievement in French (Halo mcc is one of those games if I compare achievements with other people in my buddy list). Why no possibility for default English. Cause a lot of the time I think the translations in Dutch aren’t that good, they are acceptable but not perfect. Sometimes native context is important and goes missing. For example it’s not easy to translate a joke that is funny in English to another language and still be funny. But at least Dutch would be better then French.

  3. They said the launch in Belgium was delayed to 2014 to fix localisation issues, well since the launch everything has been getting worse then before. (I imported my console) and I payed for a kinect I cannot even use, unless I lie about my location. (Somebody seemed to think blocking English was a great idea, so what about people that immigrated for example …) In a way Microsoft is using misleading advertisement when it talks about kinect. If I say I live in Belgium I can’t use the kinect. So once again why no default English (this one for me personal is so frustrating as I prefer English)

The reason I posted all the problems here is because we are trying to make it clear to Microsoft via customer xbox support for the last 12 months but we don’t seem to get any good responses and are stuck with this horrible French achievements. The absolute minimum requirement here is to add the dutch language for achievements. And preferable a default English option. Now in Belgium I’m stuck with the choice between French and Dutch. And Dutch seems to lack some support :slight_smile:

I would like to see 2) an 3) being fixed as soon as possible. I am frustrated to see that all these (localisation) issues aren’t fixed while they promised they would and It’s even getting worse! And if my favorite game is going to be in French then whats the point playing? I’m going to be frustrated instead of relaxing.

It’s like Belgium doesn’t matter … Especially when The Netherlands have no problem with achievements. In The Netherlands everything is in Dutch like it should be. Further more if i put my Xbox on the UK market my kinect understands me perfectly. The French achievements and the lack of English in Belgium for kinect are just unbelievable to me. This is just a matter of handling resource bundles ?? Or am I that wrong? Can’t imagine this is hard to fix when it’s taking seriously as these are functions that seem to work very smoothly somewhere else.

I hope this doesn’t sound too angry, it’s just so frustrating as it seems we are not been taking seriously at all. People mailing for months about this with xbox support and not getting a fix is just a huge shocker. At least that is what I’m reading on gaming forums in Dutch. Or maybe give some explanations why these problems aren’t fixed of fixable.
I guess 343 should be able to fix the French achievements?

For the rest nothing but love for halo. The xbox controller and this epic franchise is why I never considered Playstation since Xbox launch.
But keep French out of my games :frowning:
Still don’t understand what is so great about region locked languages.

Hopefully you guys can help me.

Kind regards,

Metalizer

2

As a fellow Belgian, i totally support this thread.

There has been plenty of time to fix all of the above, especially when in The Netherlands everything is translated as it should be. Can’t be very hard to set your default language yourself and have all other services adapt to your default language in regards to achievements.

Hope this gets some follow-up as it would appear nobody gives a flying f*ck about Flemish speaking people in Belgium…

3

Bump,

Unresolved, so far Ubisoft seems to be the only publisher able of showing me English or Dutch achievements instead of that annoying French. I hope this gets picked up but i guess it won’t … i hope the update fixes multiplayer, will try it out now :).

4

I completely agree.
I personally think that the language that the achievements appear in, should be decided based on the language of the console itself, and if that language isn’t supported, default it to English.
I really don’t understand why they chose French, for a country where the majority speaks Dutch.
That makes equally as much sense as making the language that Germany sees to be Japanese.
If Dutch isn’t supported, make it English, but don’t alienate 60% of the Belgian community.
(Btw, the French speaking parts of Belgium has more playstation sales than Xbox One sales, so that makes this decision even worse)