Thank you in advance for your time. I am unable to play HALO: MCC or HALO Reach online with my account. I have been through the microsoft support service who helped me greatly with troubleshoots, resets etc. I can play both games on a second account on the same xbox but not with my original account. Help would be great. Thank you for your time.
What happens when you try to sign on to your original account you want to use?