problem with connecting to halo4 servers

so starting 3 days ago every time i try to connect to the halo 4 servers it says they are offline and that i can only play with the default playlist. aparently i still conncected to a server because the default gameplay list was abalible however there were a max of about 1500 players online give or take. my froiend down the street is connecting just fine to the servers so i don’t know what is up but i believe i have been pretty patient but 3 days! come on now! granite i can play in game but they are limited, finding players takes forever, my loadouts are gone everytime i get back on, i am sometimes a lv 1 sometimes a lv 40. furthermore, sparton ops and making parties with my friends are not working either.
343 pleaser fix whatever issue is going on. i love halo and i really want to play! but if halo is not playable then i would be forced to go play something else.