Problem loading playlist data

for about 4 days, everytime i try to play matchmaking, the playlist data never loads. I don’t think i’m banned, cause i’ve never gotten the message saying i was, and i dont quit games. tried resetting my router and my modem, can anyone tellme what might be up?

Hmm do you have an open nat?

yeah, open NAT, green for all the network tests too. can’t figure it out.