Problem installing the game

I’m having a problem installing halo 5, it keeps on stopping at two percent.The game is also brand new. I need help for installing it.

Have you tried a hard reset and full power cycle on your console? Power down your console by holding the power button until it shuts off. Wait a few seconds then unplug it and leave it unplugged for 2 minutes to make sure all the power drains from the power brick. Then plug back in and try again.
Other things to try is clearing persistent storage in your blu-ray settings. Also before you do any of this, clear your local saved Xbox One and Xbox 360 saves. Your saves are backed up online so you don’t have to worry about losing anything. It just clears the data off your xbox HDD. Try those things then come back.

None of those worked, thanks for the help

My game stops installing at several points. Those points also vary whenever I install it. The disk is clean and undamaged. All I did was reboot and it starts up from where it left off. Yes a pain, but may help you if you haven’t already tried.

I had no problems deleting the game though :wink: