Pre-Ordered HW2:UE on February 18, still no code

Title, the sticky post doesn’t tell me where to go if I ordered AFTER 12/20 and haven’t received a code, so I’m making a thread here in hopes of finally getting this problem solved.

I’m assuming for Xbox one? Go to the store on your Xbox dashboard. Type in Halo Wars, you should be able to download halo wars DE from there. I don’t think there are sending “codes” anymore.

It’s for PC and nope they sent me over here coz of the stickied “[LOCKED] IF YOU HAVEN’T RECEIVED A HW:DE CODE…” forum post right at the top of the HW:DE support forum. Which states “Secondly, if you did pre-order the digital HW2:Ultimate Edition before 12/20 and haven’t received a HW:DE code” to contact xbox support, while over there they told me since it was after, it would be handled here. I’m just trying to get some resolution, I’ve talked to 4 different Microsoft reps for hours on end to try to get this solved. If someone with some pull here can give me some guidance, that would be fantastic.