I played two games of Halo 5 and was banned for poor connectivity. Running a detailed network statistics diagnostic, my Xbox One is receiving 27.47 Mbps down, sending 11.23 Mbps up, with 0% packet loss, 1480 MTU, 46 ms latency, and 100% wireless strength, which is all well within the bounds of network requirements to play Halo 5. It may seem like overkill to complain about a mere 20 minute ban, but I’m posting this because it’s unacceptable and I don’t want it to happen again. I fully understand the banhammer and support its reasonable and legitimate use, but when I get banned for no reason at all it becomes an unacceptable obstacle to playing your game.
Please fix this issue immediately so players don’t continue to be banned without warrant.