please fix pre order bonuses

I have been waiting since launch to get the bonuses i was entitled to time and time again getting rejected by microsoft support saying and i quote "wait 24 hrs it should be there but yet nothing 343 please fix

A lot of people have been having these problems apparently, and I’ve yet to see even a response from 343. I still don’t have most of things that were supposed to come with the limited editions, for instance.