Players failed to load content

I’m on mission infinity in halo 4 and when I load it it says “Players failed to load content” and don’t how to fix

> 2535459189998597;1:
> I’m on mission infinity in halo 4 and when I load it it says “Players failed to load content” and don’t how to fix

If you are getting that message then the disc is probably scratched. You will need to get it cleaned as best as you can. If you do that and it still fails to load the content then the only other course of action is to get a new copy of the game.