Hello,
I recently came across an account login issue that I would like to share, as it left me with a wiped multiplayer rank and battle pass.
When I first logged into Halo Multiplayer Beta using Steam, I was prompted to login into my Microsoft account. I used the same email that I always use, and I was incorrectly logged into some new account that 343/Microsoft made for me.
Incorrect account created: “CostcoSamplr”
Correct account: “CostcoSampler”
Notice there is no “e” in the first, phantom account I’ll call it.
Anyways, I went about my business buying the Battle Pass, playing the game for WEEKS and leveling pretty far. I NEVER saw my friends in my friend’s list and thought it was a bug, and recently got very annoyed and re-logged.
This is when I was CORRECTLY logged into “CostcoSampler” my 10-year old Microsoft account I’ve used for xbox gaming forever. Now my multiplayer account is wiped “since it is a different account”, and I have to re-buy the battle pass.
For reference, I never used a different email, It was always the same email and I cannot get into the 1st account anymore. It is almost as if it doesn’t exist anymore, but was once linked to the same email.
I submitted a ticket and it’s been over 48 hours (normal?) and wanted to see if anyone can replicate this weird issue or at least keep someone from dealing with this like I am.
Thanks for reading and Happy Holidays!
