Please help, I called Xbox Support, they said to check here along with the Official Xbox Forums.
I can give further info, please moderator please PM me if you can help. If you cannot please tell me also! I don’t want to start a second account.
please help. Angel isnt responding.
I am 95% positive you can still buy Bungie Pro until the cutoff and that this is not the reason you were perma’d. Sucks if it was, but I highly doubt there’s a glitch in the system like that or they’d have had this occur since lots of people are renewing it before the cutoff date.
unfortunately, if you want help from them you will have to wait because they get tons of messages from people on these forums.
Permanently banned from XBL for buying Bungie Pro?
Or, permanently banned from XBL for buying Bungie Pro while you were offline unlocking 34, 000 Achievements across 4, 000 titles including some online only ones?
The number of times someone gets caught out telling lies about how they were caught on the Xbox Suspension Forums, I cannot believe you are innocent.
whats your GT so i can try to figure out why you got banned.
Latsu15
I think its most likey because of your motto and/or Bio containing things agains XBL’s Code of Conduct.
Heres some possibilities:
•Don’t create a gamertag, profile content, Avatar action, Avatar content, or in-game content that references controversial religious topics, notorious people, organizations, or sensitive current or historical events that may be considered inappropriate.
•Don’t create a gamertag, profile content, Avatar action, Avatar content, or in-game content that other users may be offended by. This includes, without limitation, anything related to or suggestive of: profane words/phrases, topics or content of a sexual nature, hate speech (including but not limited to racial, ethnic, or religious slurs), illegal drugs/controlled substances, or illegal activities.
I dont know what your motto, or bio is/was but thats most likely the reason because they are being blocked.
You need to escalate this through the Enforcement Team. We at Waypoint cannot accurately diagnose your issue.
Go and read your e-mails linked to your Xbox LIVE Account, it will tell you why you are banned.
Also post here if you still don’t understand, you don’t get ‘banned’ for ‘buying Bungie Pro’ you did something your not telling us.
Just wondering Also, I just posted there. But what does it mean when you have a CL on your Profile Pic, I have noticed it on a couple members profile but never knew what it stands for.
> You need to escalate this through the Enforcement Team. We at Waypoint cannot accurate diagnose your issue.
> Just wondering Also, I just posted there. But what does it mean when you have a CL on your Profile Pic, I have noticed it on a couple members profile but never knew what it stands for.
It means ‘Community Leader’.
This is what i posted on Xbox Forums, it has yet to be approved by their team for public viewing
> This week I purchased “Bungie Pro” Via Halo: Reach’s File Browser. I wanted extra fileshare space and the ability to buy Render Minutes On Bungie.net.I come home today after School and notice an Email in my inbox. It Reads as follows:Xbox LIVENotification of Permanent Suspension: Marketplace theft
>
> [ DO NOT REPLY to this email address. It is not monitored. ]This email is to notify you that your Xbox LIVE account privileges have been permanently suspended due to marketplace theft.The conduct that caused this suspension may include, but is not limited to:Duplication of item purchase historyAttempted Microsoft Points fraudIllegitimate acquisition of redemption codesYour conduct was brought to the attention of the LIVE Enforcement Team through complaints filed by other Xbox LIVE users or in the course of our operation of the service. The LIVE Enforcement Team has reviewed the complaints and other evidence regarding your conduct and determined it violates the Xbox LIVE Terms of Use and/or Code of Conduct. Because your conduct is in violation, the LIVE Enforcement Team has issued a permanent suspension.****During your suspension, you will not be able to log into Xbox LIVE. Your Xbox LIVE privileges will not be reinstated.Customer Support is not able to modify or provide any further details about your suspension.Microsoft expects that all customers abide by the Code of Conduct. The Code of Conduct provides guidelines for appropriate behavior while using the service.****You can view the Xbox LIVE Code of Conduct from the Xbox LIVE Dashboard under Xbox LIVE Policies in Account Management, or by visiting http://www.xbox.com/legal/codeofconduct.htm.You can view the Xbox LIVE Terms of Use by visitinghttp://www.xbox.com/legal/livetou.htm.Note: if you are not a user of Xbox LIVE, this suspension may have been enacted due to your activity in the Zune Social. You can view the Zune Social Code of Conduct by visitinghttp://www.zune.net/legal/codeofconduct.htm. You can view the Zune Social Terms of Service by visiting http://www.zune.net/legal/termsofservice.htm.**Thank you,**LIVE Enforcement Team
> [ 800/P/1/9D9B57A3-37ED-4645-8B62-D39D4E8DD466/20110901-1643 ]
>
> I read this and immediately to my disbelief try to log into Xbox Live thinking it was a prank by a friend. It was not. I Called Customer Support for LIVE, I get transfered to a nice Gal from that try’s her hardest to help me figure out what had happened. She viewed my account download history, she states this to me as my recent purchase:“Bungie Pro 12 Month Service” for “320 MSP” .Bungie no longer offers Bungie Pro 12 Months, they only offer it for 6 months for the price i payed.
> We think that for some reason that it gave me more than i payed for, therefor i was banned.
> Account Banned: Latsu15, Please help, GoW 3 is just around the corner and I do not want to have to start a new account. I almost had the veteran Gears achievement for GoW 2, and i have at least 100$ of DLC on that account.
> This is what i posted on Xbox Forums, it has yet to be approved by their team for public viewing
>
>
>
> > This week I purchased “Bungie Pro” Via Halo: Reach’s File Browser. I wanted extra fileshare space and the ability to buy Render Minutes On Bungie.net.I come home today after School and notice an Email in my inbox. It Reads as follows:Xbox LIVENotification of Permanent Suspension: Marketplace theft
> >
> > [ DO NOT REPLY to this email address. It is not monitored. ]This email is to notify you that your Xbox LIVE account privileges have been permanently suspended due to marketplace theft.The conduct that caused this suspension may include, but is not limited to:Duplication of item purchase historyAttempted Microsoft Points fraudIllegitimate acquisition of redemption codesYour conduct was brought to the attention of the LIVE Enforcement Team through complaints filed by other Xbox LIVE users or in the course of our operation of the service. The LIVE Enforcement Team has reviewed the complaints and other evidence regarding your conduct and determined it violates the Xbox LIVE Terms of Use and/or Code of Conduct. Because your conduct is in violation, the LIVE Enforcement Team has issued a permanent suspension.****During your suspension, you will not be able to log into Xbox LIVE. Your Xbox LIVE privileges will not be reinstated.Customer Support is not able to modify or provide any further details about your suspension.Microsoft expects that all customers abide by the Code of Conduct. The Code of Conduct provides guidelines for appropriate behavior while using the service.****You can view the Xbox LIVE Code of Conduct from the Xbox LIVE Dashboard under Xbox LIVE Policies in Account Management, or by visiting http://www.xbox.com/legal/codeofconduct.htm.You can view the Xbox LIVE Terms of Use by visitinghttp://www.xbox.com/legal/livetou.htm.Note: if you are not a user of Xbox LIVE, this suspension may have been enacted due to your activity in the Zune Social. You can view the Zune Social Code of Conduct by visitinghttp://www.zune.net/legal/codeofconduct.htm. You can view the Zune Social Terms of Service by visiting http://www.zune.net/legal/termsofservice.htm.**Thank you,**LIVE Enforcement Team
> > [ 800/P/1/9D9B57A3-37ED-4645-8B62-D39D4E8DD466/20110901-1643 ]
> >
> > I read this and immediately to my disbelief try to log into Xbox Live thinking it was a prank by a friend. It was not. I Called Customer Support for LIVE, I get transfered to a nice Gal from that try’s her hardest to help me figure out what had happened. She viewed my account download history, she states this to me as my recent purchase:“Bungie Pro 12 Month Service” for “320 MSP” .Bungie no longer offers Bungie Pro 12 Months, they only offer it for 6 months for the price i payed.
> > We think that for some reason that it gave me more than i payed for, therefor i was banned.
> > Account Banned: Latsu15, Please help, GoW 3 is just around the corner and I do not want to have to start a new account. I almost had the veteran Gears achievement for GoW 2, and i have at least 100$ of DLC on that account.
Were you signed up to Xbox LIVE Rewards by any chance?
I hate to say this, but now you sort of have to play the waiting game.
> Were you signed up to Xbox LIVE Rewards by any chance?
Yeah, Why?
> > Were you signed up to Xbox LIVE Rewards by any chance?
>
> Yeah, Why?
Bingo!
There was a bug on Xbox LIVE Rewards last month were it was rewarding members extra Microsoft Points by mistake and Microsoft banned anyone who used these points.
That’s what happened, sorry but there is nothing you can do about it.
I would not post that if it isn’t approved for public viewing dudeski. But thats just me.