https://www.youtube.com/watch?v=iLDtrGlPKWA&feature=youtu.be
So Im sure it has already been addressed but I went ahead and uploaded a vid to youtube for the devs to see these issues. The first thing I want to point is that my pc setup is capable of running this game on high settings without a single frame drop. I put the settings on low thinking that it was my settings causing these problems but it is not it happens regardless on every single game just about. Computer specs are: AMD Phenom II x4 955 3.2ghz, 8gb ram, Radeon 550 XfX 4gb and the game is installed onto an ssd with my OS only, Internet connection speed is direct (no wifi) with a dl speed of 80mbs and upload of 100mbs (Fiber connection). In the video you see me start queue pick my hero load in and then the issues occur.
The first issue is after I load into the match 2:13 time stamp. I issue commands to build a generator and move my units to pick up the nearby supplies and absolutely nothing happens to either my base or my units until 2:17 time stamp. That’s only a 4 second difference in real time but the in game time at this point shows 14 seconds!???!!?!? So somewhere in between the loading screen the black screen and the start of the game I lost 11 seconds of actual in game time? This happens on EVERY SINGLE GAME of multiplayer. Single player does not have this issue neither does campaign or skirmish solo against ai. The units take off at warp speed to run over to the resources at that point which makes no sense to me. After that point the game continues fine and they follow orders most of the time which brings me to the second issue.
Every now and then when I am issuing orders across the map to all units to regroup some of them will just stand still and not move or attack. Whether it is marines or a condor they stay where they are and I have to manually pick the single unit that is stuck and spam click until they decide its time to follow orders. This doesn’t happen that often but when it does its normally a group of tanks or half my hornets or super units and they end up staying back and I have to delay attacking or get attacked during and they refuse to move or attack. This is absolutely brutal when you see your hero and a super unit just stand there not doing anything and just get melted because they wont do anything… it does not happen in this video but it is a very common issue.
Third is the disconnects! This is the worst thing of all of it. Randomly in games you are playing and doing good and you randomly get disconnected saying the game is out of sync, kicked from the game back to the main menu, and awarded with a lose and the lose of your rank points… In this game it happens at the 9:27 time stamp 7:22 in game time just as I am starting to push back and finished destroyed an army. A cleansing beam starts and I disconnect. I don’t know if this is related to the hero power but I doubt it because that power was used on me earlier in this same game and besides losing a few units the game continued! This is completely unacceptable because this alone makes me want to refund this game! It happens every 3 games or so when played on pc. The only reason I haven’t is because I play on Xbox as well and NONE of these issues happen on there. I never get a random disconnect, My units listen to orders without fail and I don’t load in 14 seconds behind every other player.
Please someone from the dev team respond because the last time I posted on this forum about not being able to install the game on the pc I never got a response. I ended up having to reformat and reinstall all of the windows updates to get it to let me install it but I heard nothing back from the devs here and when I called microsoft support a ticket was put in that If I go look up right now is still open! Please show the community that the devs are here and listening to their players because I remember making these types of post for halo wars on 360 and devs and community managers always stepped in and told us what they would work on or look into.
TLDR: Lag at the start of every game, warp speed after 14 seconds and lose time at start of game, Units dont move or respond randomly, and random disconnects.