[PC] game still crashing after Patch

decodazzz · April 30, 2017, 9:08pm

so waited awhile for the new patch to fix the old patches crashing most of them are gone but there is still one crash that is there it randomly crashes whenever i play in multiplayer when it feels like it sometimes i can play the whole game without a problem other times it will crash doesnt seem to be a time thing but i only played 5 games so far and well as i keep getting crashs in ranked when i was ment to win the match insted i crash and get a loss 3 time its happend sure this game is taunting me about to win sorry but your game is gonna crash now hard luck go again and al crash you again. not only that but the ppl i play with suffer to even match fun game sorry you crashed your team m8 is gonna get over run and lose kinda seem unfair no point me playing at this time wouldnt be as bad if i could just load up the game again and rejoin like in starcraft 2 for instance ;). anyway nuff rambleing about how annoying this is and heres some more logs. maybe i can get a reply on this post this time to would be nice :).

System Information

Time of this report: 4/21/2017, 14:25:34
Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
BIOS: 3101
Processor: Intel(R) Core™ i5-6600K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16324MB RAM
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

DxDiag Notes

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

Display Devices

Card name: NVIDIA GeForce GTX 980
Manufacturer: NVIDIA
Chip type: GeForce GTX 980
DAC type: Integrated RAMDAC
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12222 MB
Dedicated Memory: 4060 MB
Shared Memory: 8161 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: ZOWIE XL LCD (HDMI)
Monitor Model: BenQ XL2411Z
Monitor Id: BNQ7F32
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver File Version: 22.21.0013.8165 (English)
Driver Version: 22.21.13.8165
DDI Version: 12
Driver Date/Size: 31/03/2017 01:00:00, 885216 bytes
WHQL Logo’d: Yes

Diagnostics

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 133492305369, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.HoganThreshold_1.3.1348.2_x64__8wekyb3d8bbwe
P2: praid:xgame.App
P3: 0.0.0.0
P4: 59007e63
P5: HaloWars2_WinAppDX12Final.exe
P6: 0.0.0.0
P7: 59007e63
P8: c0000005
P9: 000000000466eb20
P10:

+++ WER1 +++:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffbf884d7564a0
P3: fffff80d59c1e0a4
P4: 0
P5: 1e30
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9:
P10:

+++ WER2 +++:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffbf884d7564a0
P3: fffff80d59c1e0a4
P4: 0
P5: 1e30
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9:
P10:

+++ WER3 +++:
Fault bucket 133492305369, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.HoganThreshold_1.3.1348.2_x64__8wekyb3d8bbwe
P2: praid:xgame.App
P3: 0.0.0.0
P4: 59007e63
P5: HaloWars2_WinAppDX12Final.exe
P6: 0.0.0.0
P7: 59007e63
P8: c0000005
P9: 000000000466eb20
P10:

+++ WER4 +++:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffbf884c50d4a0
P3: fffff80d59c1e0a4
P4: 0
P5: 282c
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9:
P10:

+++ WER5 +++:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffbf884c50d4a0
P3: fffff80d59c1e0a4
P4: 0
P5: 282c
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9:
P10:

+++ WER6 +++:
Fault bucket 133492316859, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.HoganThreshold_1.3.1348.2_x64__8wekyb3d8bbwe
P2: praid:xgame.App
P3: 0.0.0.0
P4: 59007e63
P5: VCRUNTIME140_APP.dll
P6: 14.0.24123.0
P7: 574291d9
P8: c0000005
P9: 000000000000c05b
P10:

+++ WER7 +++:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffbf88468c4010
P3: fffff80d59c1e0a4
P4: 0
P5: 1c7c
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9:
P10:

+++ WER8 +++:
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffbf88468c4010
P3: fffff80d59c1e0a4
P4: 0
P5: 1c7c
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9:
P10:

+++ WER9 +++:
Fault bucket 120729454059, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: NVDisplay.Container.exe
P2: 1.2.0.0
P3: 58df0aaf
P4: ntdll.dll
P5: 10.0.15063.0
P6: b79b6ddb
P7: c0000005
P8: 00000000000199f4
P9:
P10:

thats all if you need more info let me know also let me know if there is anywhere else i need to post this info to get help looked around but cant find anything and tbh got bored of looking at forums fixes ect after 2 week so yea.

Smart76530 · May 2, 2017, 5:00pm

Any news ?
Same issue for me

decodazzz · May 2, 2017, 6:27pm

nope no news your the first one to even reply in anyway or form so still playing the waiting game.

decodazzz · May 6, 2017, 7:08pm

well finally managed to fix this crashing stupid what it was and so simple its not even funny. if your game still crashes randomly in game just try solution 6 here http://support.xbox.com/en-GB/games/troubleshooting/game-freezes-stops-responding-windows-10 work for me hopfuly it will work for you.

decodazzz · May 8, 2017, 9:54pm

ok so turns out its not fixed for long last for about 4 hrs of game play or so but if i reset the game data stops crashing again then i can play again for about 4 hrs without a issue so just have to repeat the delete data and redownload a small patch everytime still annoying when it crashes but least i can play some games without crashing be nice if this got fixed tho hint hint 343… more logs for ya 343 if you even read this that is (i only say this coz i have not had 1 reply from you so kinda think you dont another hint there).

Faulting application name: HaloWars2_WinAppDX12Final.exe, version: 0.0.0.0, time stamp: 0x59007e63
Faulting module name: HaloWars2_WinAppDX12Final.exe, version: 0.0.0.0, time stamp: 0x59007e63
Exception code: 0xc0000005
Fault offset: 0x000000000466eb20
Faulting process ID: 0x1904
Faulting application start time: 0x01d2c83d154357d4
Faulting application path: C:\Program Files\WindowsApps\Microsoft.HoganThreshold_1.3.1348.2_x64__8wekyb3d8bbwe\HaloWars2_WinAppDX12Final.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.HoganThreshold_1.3.1348.2_x64__8wekyb3d8bbwe\HaloWars2_WinAppDX12Final.exe
Report ID: ef3365d8-7275-4187-a516-68ed7bc71277
Faulting package full name: Microsoft.HoganThreshold_1.3.1348.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: xgame.App

decodazzz · May 8, 2017, 10:30pm

if you want to try the method i did to fix mine well not realy a fix more like a work around for a small amount of time.
Step 1
1.Right click on your desktop click Display Settings.
2.Double Click Storage.
3.Double Click your local Drive that halo wars 2 is installed on.
4.Double Click App & games find halo wars 2 on the list and select it.
5.Click Advanced options
6.Click Reset.
7.Load the game and it will redownload what you just deleted and a small patch message will ask you to restart the game do so then hopfuly your game wont crash for atleast 4 hrs (hopefully).
8. after a crash do it all again.
if that worked you can skip step 2 if not do this to Sign in as a different user on windows.
Step 2

Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen. - Select your account name from the top left-hand corner of the menu and then select Switch account. - Sign in with an account other than the one you were using i suggest useing a local account over a microsoft account. - Then do Step 1 above. (might not have to do step one on a new windows account but just check anyway) - Start the game. - Play for 4 hrs (hopefully) and do step 1 after a crash.<a></a>
hope this work around helps you to get some fun games in if not sorry to hear that just bug 343 some more and hope thay get it fixed like there ment too…

decodazzz · May 13, 2017, 12:12am

ok so the above work around work for about 2 days then did nothing nomatter how many times i reset data still crashed in the first match so i did another full uninstall of the game and redownloaded it again work perfect for that day come back the next day and same crashing apart from it took abit of time to crash fully it ethier froze for 10 seconds and when i say froze i mean the game play froze not the game itself i could move around the screen click things but no unit moved or did anything then in the space for 3 seconds the game showed me everything that happened in that freeze time all the units moved attacked all units thay attacked die in the space for 3 seconds then back to normal again 0-o then it desided its time for a full crash and froze for 5 seconds then black screen to the desktop same fault ect ect more logs.

Faulting application name: HaloWars2_WinAppDX12Final.exe, version: 0.0.0.0, time stamp: 0x59007e63
Faulting module name: VCRUNTIME140_APP.dll, version: 14.0.24123.0, time stamp: 0x574291d9
Exception code: 0xc0000005
Fault offset: 0x000000000000c05b
Faulting process ID: 0x1520
Faulting application start time: 0x01d2cb79ce5c2869
Faulting application path: C:\Program Files\WindowsApps\Microsoft.HoganThreshold_1.3.1348.2_x64__8wekyb3d8bbwe\HaloWars2_WinAppDX12Final.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.24123.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll
Report ID: 881e89d2-fb32-4814-8ea5-1e36ead9901f
Faulting package full name: Microsoft.HoganThreshold_1.3.1348.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: xgame.App