Sorry if the name of the pack is not correct,I play Halo 5 in spanish and I don’t know how is exactly the name.
Anyway,I bought this pack and while it was opening,suddenly appeared a charging screen,then when I returned to the store there wasn’t any pack to open,then I checked my inventory and nothing changed,any vehicle certification more,nothing…
I already contact xbox,but they said that they couldn’t do anything,does anyone know what to do? It cost me a lot to own the 100k points 
Thanks for the attention:)
hard reset your xbox and the items will be added to your inventory. You can also check your reqs here on waypoint.