only recived 6 of my 14 premium req packs

Games Halo 5: Guardians
1

redeemed the code for my req packs over a year ago on only got 6 out of the 14

2

Hey there!

I took a look at our services and our records indicate that you received the packs on:

  • 2/12/2018 - 2/12/2018 - 3/4/2018 - 3/4/2018 - 3/9/2018 - 3/9/2018 - 3/12/2018 - 3/12/2018 - 5/25/2018 - 5/25/2018 - 6/28/2018 - 6/28/2018 - 7/2/2018 - 7/2/2018You then proceeded to open the packs at the following times:

  • 2/12/2018 – 9:50am PST - 2/12/2018 – 9:51am PST - 3/4/2018 – 4:42pm PST - 3/4/2018 – 4:42pm PST - 3/9/2018 – 7:21pm PST - 3/9/2018 – 7:21pm PST - 3/12/2018 – 6:47pm PST - 3/12/2018 – 6:48pm PST - 5/25/2018 – 3:45pm PST - 5/25/2018 – 3:45pm PST - 6/28/2018 – 7:55pm PST - 6/28/2018 – 7:56pm PST - 7/2/2018 – 3:11pm PST - 7/2/2018 – 3:11pm PST