Online will not update for new month (season)

Hello,

This is my first post on here. Since the turn of the month (february) my halo 5 online screen (for arena) is still suck in the January season. Additionally, when choosing a game type my req points are at 0 (and grayed) and when players load up they all have a generic red emblem. After a game is finished it is unable to load the game data (i.e… kills/deaths etc etc). Anyone else having this problem? I have searched the internet and these forums and couldn’t find anything similar.

There are no prompts to update my xbox one or the halo 5 game (I have the downloaded version). Restarting my xbox does nothing as well.

Please help.

Trevor S.

hard restarting? Try that, while doing that unplug all cables for 30 secs. if that doesnt work uninstall H5 then reinstall

Try resetting your console or powering it or Hech restart router

Try resetting your console or powering it or Hech restart router