Not recieving pre-order/limited edition goodies

I preodered the limited edition of Halo 5 at gamestop, but I have not recieved my warzone packs nor my spartan Locke armor, nor my laser sight sentinel Battle Rifle. My brother who is on the same Xbox recieved everything, but I still have not can you please help me resolve this issue.

Have you contacted Gamestop at all? They will be in the best position to help you as that’s where you bought the game. I think it works differently with each retailer, some print codes on your receipt and others send via email

> 2533274813317074;2:
> Have you contacted Gamestop at all? They will be in the best position to help you as that’s where you bought the game. I think it works differently with each retailer, some print codes on your receipt and others send via email

I’ll try asking them, but on my xbox it even has the items downloaded, I have even tried reinstalling them and I’m still not getting them.