Not recieving blitz packs for leveling up

So I am level 14 and didn’t receive one pack which I was willing to dismiss that. Until I played with my daughter and she leveled from 1 to 3 and it told her she got a pack for each time she leveled up but there is no packs what the -Yoink- is this -Yoink-. Don’t tell her she got 2 packs and not give them to her. I don’t know if it is because I invited her to my game and she got those levels or what but it shouldn’t matter!

Sorry I didn’t read the before you post deal. My gamer tag is the maddness35 her gamer tag is jammymidnight and we are in the U.S. and both on xbox one. I am game sharing with her. If I can’t game share with my 11 yr old daughter and her not get the same experience as me then I am definitely not buying another game from you!!!